From attracting top talent to ensuring the best candidates convert into hires, each step of the recruitment funnel offers valuable insights that can help you fine-tune your strategies and improve your overall hiring success.

Whether measuring brand awareness at the top of the funnel or tracking time-to-hire at the bottom, recruitment insights provide the clarity to understand what’s working, optimize resources, and make smarter decisions. Full-funnel analytics enable data-driven hiring strategies, giving talent acquisition teams a comprehensive view of their efforts. That’s why we introduced SFX Insights — aligning key metrics with each funnel stage to empower TA leaders to advance talent, drive team success, and fuel organizational growth.

This three-part series breaks down the most valuable recruitment insights across the talent funnel and explores how a clear understanding of performance in these areas can positively impact talent acquisition goals.

First, let’s focus on the top of the recruitment funnel: Attraction and Interest.

Jump to Parts Two and Three to explore metrics at other funnel stages.

Recruitment insights throughout the top of the talent funnel 

Attraction stage: Building brand awareness

In the attraction stage of the recruitment funnel, candidates discover your organization and form opinions about your employer brand. Consistent brand messaging across channels like paid media, social media, and career websites is essential to making a strong impression and ensuring your brand resonates with top talent. Tracking recruitment metrics at this stage helps refine strategies and improve engagement.

Metrics that matter:

• Brand awareness: Monitor how many people become familiar with your organization’s employer brand through impressions on ads, social posts, and website visits. Brand awareness tools like Google Analytics and social media insights will give you a snapshot of your audience reach.
  
• Traffic & top sources to your career website: Which channels drive traffic to your site? Whether through organic searches, social posts, or paid ads, tracking the top sources will help you optimize which platforms deserve more investment.
  
• Campaign performance: Evaluate the effectiveness of paid media campaigns in terms of clicks, impressions, and engagement. Are your investments driving traffic and conversions?
  

Interest stage: Engaging active talent

After candidates become aware of your brand, they start to engage — marking a pivotal point in the recruitment funnel when passive candidates turn active. Whether browsing job listings, subscribing to newsletters, or joining talent networks, tracking engagement at this stage provides vital insights into the strength of your talent pipeline.

Metrics that matter:

• Talent pipeline health: Assess the volume and quality of candidates entering your pipeline and the completeness of their profiles. A healthy pipeline should consistently provide a mix of high-quality and diverse candidates for current and future job openings.
  
• Campaign performance: Which email or social campaigns drive the most candidate engagement? Adjust your strategy to focus on content that resonates with your audience.
  
• Candidate behavior on your career website: Use tools like heatmaps and session recordings to understand how candidates interact with your job listings, career content, and application forms. Are there any friction points?
  

Symphony Talent SFX Insights

With disparate systems and fragmented data sources, obtaining a unified, real-time view of talent acquisition effectiveness is often challenging. Symphony Talent’s SFX Insights enhances your ability to track and measure the recruitment funnel metrics that matter most. 

Built upon a market-leading technology stack, SFX Insights delivers a powerful analytics platform that provides comprehensive data visualizations and in-depth insights to help TA teams evaluate full-funnel effectiveness.

Check out Parts Two and Three in this series to learn how SFX Insights helps you gain insight into performance, optimize recruiting efforts, and measure ROI.

Brian Colvin is a Product Manager at Symphony Talent, responsible for overseeing the development and success of SFX Insights by defining its vision, strategy, and roadmap.