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UCLA Health: Elevating Employer Brand with a People-First Approach

UCLA Health: Elevating Employer Brand with a People-First Approach

For over 60 years, UCLA Health has delivered world-class care and innovation, serving 2.5 million outpatient visits and nearly 600,000 unique patients annually. When faced with the challenge of attracting top talent in a competitive market, UCLA Health redefined its employer brand with a human-centered strategy powered by technology.

The challenge: Standing out in a crowded market
To attract top talent, UCLA Health sought to translate its reputation for excellence into an engaging and authentic employer brand.

The solution: People-driven strategy + technology
Partnering with Symphony Talent, UCLA Health:
• Streamlined recruitment marketing with career website technology.
• Enhanced the candidate experience with data-driven insights and a seamless application process.
• Highlighted real employee stories to amplify their inclusive, supportive culture.

The results:
• Lowest vacancy rate in history.
• Single-digit turnover, best in class.
• Increased candidate engagement through dynamic storytelling and targeted campaigns.

“Our vacancy rate is the lowest it's ever been, and our turnover is in single digits. I have not met another health system with the kind of numbers we see.” - Senior Director of Talent Management, UCLA Health

A blueprint for success
UCLA Health’s people-first approach showcases the power of combining authentic storytelling with the right tools to attract and retain top talent—building a stronger, more engaged workforce for the future.

 

 

Brand services

employer brand iconEmployer value proposition
Bring your EVP to life through powerful insights, creative, and validated messaging that connects with the talent you seek to attract and retain.
social content marketing iconSocial and content marketing
Candidates and employees are proactively engaging with companies across multiple channels. If organizations aren’t present, they’re not considered. We can help.
Recruitment campaign iconRecruitment campaigns
Leverage effective campaigns that flex across multiple channels, audiences, and touchpoints to drive impact and applications.
evp iconEmployer branding
Manage your Employer Brand for impact and effectiveness. Together we clarify your differentiators to connect with the right talent.
digital fibre
Having trouble with your chatbot?
Help candidates get questions answered about your company, open roles, and more through a friendly chatbot on your career website.
digital fibre
Who we are
Our core values are the foundational beliefs that define who we are.
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