Symphony Talent logo
Contact us
Symphony Talent logo

Skillcheck™ Call Center Simulation

Symphony TalentJuly 24, 2023AssessmentsBusiness services

Ensure your call center employees can effectively represent your brand

The most comprehensive and flexible simulation assessment available for call center roles today.

The SkillCheck Call Center Simulation series is a set of interactive online multimedia tests, featuring 12 individual scenarios, which are unique customer interactions designed to address a variety of the most critical call center situations.

The SkillCheck Call Center Simulation series is a set of interactive online multimedia tests, featuring 12 individual scenarios, which are unique customer interactions designed to address a variety of the most critical call center situations.

Highlights:

  • Great user interface
  • Easy and cost effective implementation
  • Precise direct multitasking ability measurement
  • All Key competencies are measured in one test
  • Everyday scenarios can be swapped in and out easily
  • Off-the-shelf versions include customer service, sales & collections

Get the brochure

View the resource

Cube lines

Find out what Symphony Talent can do for you

Book a demo to find out the platform capabilities
Speak to an expert
digital fibre

Brand services

employer brand iconEmployer value proposition
Bring your EVP to life through powerful insights, creative, and validated messaging that connects with the talent you seek to attract and retain.
social content marketing iconSocial and content marketing
Candidates and employees are proactively engaging with companies across multiple channels. If organizations aren’t present, they’re not considered. We can help.
Recruitment campaign iconRecruitment campaigns
Leverage effective campaigns that flex across multiple channels, audiences, and touchpoints to drive impact and applications.
evp iconEmployer branding
Manage your Employer Brand for impact and effectiveness. Together we clarify your differentiators to connect with the right talent.
digital fibre
Having trouble with your chatbot?
Help candidates get questions answered about your company, open roles, and more through a friendly chatbot on your career website.
Find out more
digital fibre
Who we are
Our core values are the foundational beliefs that define who we are.
Find out more
magnifiermenuchevron-down